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Allegro FAQs
What payment system does Allegro use?
Allegro uses PayU, a payment platform. Sellers receive payouts in Polish złoty (PLN), which they can transfer to local bank accounts. A Polish bank account is not required
Can anyone sell on Allegro even if they don’t live in Poland?
Yes, you can. Sellers from other EU countries (and beyond) can register and list products on Allegro, as long as you offer shipping to Poland and comply with local policies.
What is Allegro Smart! and how does it help sellers?
Smart! is Allegro’s loyalty program offering buyers free delivery and returns. Sellers with Smart‑eligible listings often see higher sales and greater visibility.
How does Allegro handle returns and complaints?
Buyers can withdraw from purchases, return items, or file complaints. Sellers must comply with local consumer protection rules and clearly state return policies on listing pages.
What fees and commissions apply to sellers?
Registration is free. Allegro charges commissions (typically between ~4% and 15%) only when a sale is made. Some categories may also require listing fees.
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