As someone who looks forward to summer vacations all year round, I always want the trip to be just right. This year, I decided to use Trip.com for planning my travel—and I have to say, it completely transformed how I approach vacation planning. 

Whether you’re a spontaneous traveler or a meticulous planner (I fall somewhere in between), Trip.com brings all the tools and support you need into one place. Here’s my honest review of the experience, how it helped me plan my perfect summer escape, and why I’d recommend it to anyone planning their next journey. 

Why I Chose Trip.com 

I discovered Trip.com while browsing travel platforms and reading customer feedback. What stood out was the number of positive Trip.com reviews that highlighted reliability, great deals, and responsive customer service. 

I needed a platform that could offer: 

  • Competitive flight and hotel prices 
  • Transparent booking with no hidden charges 
  • 24/7 support in case anything went wrong 
  • Easy access to local experiences and attractions 
     

Trip.com checked all those boxes—and then some. 

The Booking Experience 

Flights 

Booking flights was incredibly smooth. The search filters made it easy to sort by price, duration, and stopovers. I loved how the platform showed both budget and premium airlines, giving me options within my travel style and budget. Plus, they offer flexible ticket options in case plans change—a big win for today’s unpredictable world. 

Hotels 

I found the perfect hotel near the beach with just a few clicks. What helped me most was the transparent rating system and genuine customer reviews. Trip.com even showed me photos taken by previous guests, which made it easier to trust the listings. I also appreciated the free cancellation option on many properties. 

Add-Ons That Elevated the Trip 

Beyond just flights and hotels, Trip.com also helped me book local attractions and experiences in advance. 

  • I got discounted tickets to a popular theme park without standing in long lines. 
  • A guided local food tour turned out to be the highlight of my trip—booked straight through Trip.com. 
  • They even offered airport transfers and train tickets within the country I was visiting. 

Everything was centralized in my Trip.com account, so I didn’t have to dig through multiple emails. The mobile app was a lifesaver on the go. 

Exceptional Customer Service 

A day before my trip, I noticed a small mismatch in my hotel check-in time. I contacted Trip.com’s customer service and received a response in under 15 minutes. They not only coordinated with the hotel directly but also updated me at every step. That level of attention and responsiveness really impressed me. 

Budget-Friendly Yet High-Quality 

I compared Trip.com prices with several other platforms, and in many cases, Trip.com had either the best rate or included extras (like breakfast or late checkout) that others didn’t. Their reward points system also allows you to earn discounts on future bookings—great for frequent travelers. 

Mobile App Convenience 

One of the most underrated parts of the experience? The Trip.com app. From real-time travel updates to last-minute hotel booking suggestions and even currency conversion tools, the app felt like a personal travel assistant in my pocket. 

Final Verdict 

Trip.com made my summer vacation stress-free, cost-effective, and rich with experiences I might have otherwise missed. The site is more than just a booking platform—it’s a complete travel ecosystem. If you’re planning your next trip, I highly recommend giving Trip.com a try. It’s become my go-to travel partner, and I’ll definitely be using it again for my next adventure.